Any registered patient with an urgent medical problem who feels they require an appointment on the same day needs to contact the surgery as early as possible by calling our main switchboard number on 0191 2822890.
Our practice nurse manager will triage all requests for emergency appointments.
Be prepared to give the following details to the receptionist when you telephone:
- Full name of person for whom the call is being made
- Date of birth of the patient
- Telephone number
- Brief details of patients illness
If the Triage nurse is available, your call will be immediately transferred. If she is on another call the receptionist will take full details of the emergency appointment request and you can expect our Triage nurse to return your call within 45 minutes.
Please do not abuse this facility as it could cause delay for genuinely urgent cases.