Doctors


BA MBBS (Newcastle 1983) DRCOG FP Cert DFFP, Dip Ther

Barbara has been with the practice since 1988. She offers a full range of general practice care to her patients. She has a special interest in diabetes, in child care including safeguarding and in ensuring high quality care is delivered to all individuals especially those less able to access effectively or at the end of life.


MB ChB (Glasgow 1987) MRCGP FP Cert

Martin has been a partner with the practice since 1993. He offers general practice care and has an interest in men's health, blood pressure treatment, prevention of heart disease, joint injection procedures and skin diseases.


MBBS (Newcastle 1995) MRCGP RCGP

Karen joined the practice in November 2010 having worked as a GP since 2000. She offers a full range of general practice care. She is a GP trainer, appraiser and tutor. Karen also has an interest in respiratory health.


MBBS (Newcastle 1991) DCH Cert DFFP MRCGP

Louise has been working as a GP since 1998. She provides general care and has a particular interest in children's, teenager's and woman's health. She fits contraceptive implants and intra-uterine devices (coils), as does Dr Palmer.


MBChB MRCP nMRCGP

Lorna joined the practice in 2011. She previously worked in Benwell. She currently works part time. She enjoys dealing with the wide variety of conditions seen in an average day. Her particular interests include care of elderly patients. She works with other team members to co-ordinate the Patient Participation Group and also has a role in the local CCG.

Nurses

Nurses have a key role to play in the continuing development of the services offered by the practice and in a wider context within the NHS. Our own team of nurses are invaluable and have a wide range of roles and skills. We have three highly qualified registered nurses at the practice and the support of district nurses and healthcare assistants for patients who are housebound.

The practice nurses hold clinics each weekday mornings and afternoons. Clinics are by appointment, but the nurses are willing to see any appropriate emergencies or give advice over the phone.

Healthcare Assistants

Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.

Mrs Tracy Huitson - Practice Manger

Tracy Huitson, Practice Manager for West Road Medical Centre, has the responsibility of making sure the practice provides high standards of care to patients, and of managing the business on behalf of the GP partners. Tracy is committed to making services accessible and welcoming to all members of the community, and to providing high standards of customer care. She is passionate about listening to patient's views to ensure the practice is forward thinking and tailored to local needs.

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.