Reception - Appointments 0191 2822890
Patient feedback
The practice takes patient feedback very seriously and is committed to both seeking and acting on feedback received. One way we gather feedback is through our Friends and Family feedback test.
Each month, the practice collects responses from the friends and family test results and from feedback forms provided in the surgery and after appointments. All patients receive the friends and family survey via text message after their appointment at the surgery.
The results are collated each month, and you can view the latest results below as well as download reports from previous months.
These responses were collected from the friends and family test results and from feedback forms provided in the surgery and after appointments.
All patients receive the friends and family survey via text message after their appointment at the surgery.
In September, 110 of our patients felt our service was very good and 35 felt it was good.